Endur L2 Support

City of London
1 week ago
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Job Title: Endur L2 Support
Location: London - 3 days on site per week
Salary/Rate: £275 - £300
Start Date: 12/05/2025
Job Type: Contract

Job Responsibilities/Objectives

At least 5 years of demonstratable experience using the Endur product.
The role is based in London. 3 days per week in the office
Endur L2 with techno-functional type experience, preferably Front and Middle office experience
In depth functional understanding of the Endur product with preferably Gas, Power or LNG market experience
Proven experience of 1st/2nd Line experience along with a thirst for growing in this space, and able to demonstrate taking a problem through to resolution
Working directly with users (in office and remotely) to understand and resolve issues in a timely manor
Building and maintaining business relationships. Collaborating with business management/trading desks on matters of support, escalation, technical challenges, continuous improvement
Good understanding of deal lifecycle processes
Comfortable working in shifts
Major incident handling experience
Utilising experience and bp process to triage and prioritise issues and tickets
Excellent communication skills and experience gained in a commercial environment, as set out below.

Required Skills/Experience

Experience in AWS platform and technologies
Experience using Azure DevOps for work item management
Experience of the ITRS Geneos platform/application
Experience of using and developing APM

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement

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