Head of IT

Head of IT - Manchester - Up to £85,000 plus bonus and more!

DCS Technology are seeking a dynamic and strategic Head of IT to lead our client's technology operations. This senior leadership role is pivotal in defining and executing the IT strategy, managing robust and scalable infrastructure, and ensuring operational excellence across all systems.

What will you be doing?

IT strategy & leadership

Develop and implement an IT strategy aligned with broader business objectives
Lead, mentor, and develop a high-performing IT team
Manage the IT budget, ensuring efficient use of resources
Build and maintain effective relationships with suppliers, overseeing contract negotiationsInfrastructure & operations

Ensure the availability, security, scalability, and performance of all IT systems, including servers, networks, cloud services, and user devices
Administer and optimise Linux environments, primarily Ubuntu Server
Develop and maintain comprehensive disaster recovery and business continuity plans
Oversee IT support services and ensure timely resolution of technical issuesVoIP & communications systems

Design, implement, and manage enterprise-level VoIP systems
Monitor and ensure high-quality, reliable voice services
Troubleshoot and resolve complex VoIP issues, including SIP, RTP, and network dependencies
Aware and up to date with emerging communication technologies and industry best practicesDevOps & infrastructure modernisation

Promote DevOps principles to enhance operational efficiency and automation
Manage and scale containerised environments using Docker.
Oversee the development and maintenance of CI/CD pipelines and infrastructure-as-code practicesSecurity & compliance

Establish and enforce IT security policies and procedures
Ensure compliance with relevant regulations, such as GDPR and PCI DSS
Oversee security operations, including vulnerability management and incident response

What are we looking for?

Senior-level IT leadership experience, including team management and strategic oversight.
Deep hands-on experience with VoIP systems and related protocols.
Proven expertise in DevOps, CI/CD, and infrastructure automation.
Proficiency in containerization and orchestration tools (Docker).
Strong Linux system administration skills (Ubuntu Server preferred).
Solid networking knowledge (TCP/IP, DNS, DHCP, firewalls, load balancing).
Experience with virtualization technologies and cloud platforms (AWS, Azure, GCP).
Strong knowledge of IT security and compliance best practices.
Exceptional communication, leadership, and problem-solving skills.
Experience with high-availability systems and mission-critical infrastructure.

What can you expect?

Salary: £85,000 per annum (reflective of experience)

Benefits: Company bonus, pension scheme, annual leave allowance and much more!

Employment type: Full time, permanent

Location: Manchester City Centre

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality