Lead Interaction Designer

Lead Interaction Designer

£326.15 per day INSIDE IR35

Full Time

6 month contract

Predominantly remote with some travel to offices in Cardiff. CF11

BACKGROUND

• Be an experienced designer who can exercise own judgement to plan and lead activities in larger teams and on more complex services.
  
  
• Work with service managers and programme directors to develop design concepts.
  
  
• Have responsibility across complex services including our Vaccination and Pharmacy Services.
  
  
• Help set direction and embed good practice within teams.
  
  
• Make important decisions based on research and understand how this research impacts others.
  
  DUTIES AND RESPONSIBILITIES
  
  Management, Leadership and Training
  
  
• Coach, train and mentor others and give direction on which tools or methods to use.
  
  
• Act as a recognised expert and advocate for the approaches taken, continuously reflecting and challenging the team.
  
  
• Use your initiative to identify problems or issues in the team dynamic and rectify them.
  
  
• Identify issues through Agile ‘health checks’ with the team and help to stimulate the right responses.
  
  
• Bring people together to form a motivated team and help create the right environment for a team to work in.
  
  
• Facilitate the best team makeup depending on the situation. · Share best practice and coach others.
  
  SKILLS AND EXPERIENCE
  
  
• Proficiency and experience in a designer role at a similar level, working with service owners and product managers to develop design concepts.
  
  
• Experience of interpreting evidence-based research and incorporating this into your work, understanding how this research impacts others.
  
  
• Experience of meeting performance targets and objectives and coaching and mentoring others to improve performance.
  
  
• Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications and/or other bespoke software deployed within the
  
  
• organisation in order to provide system configuration, audit, technical, and/or functional support.
  
  
• Proficient in software tools which automate or assist part of the development process.
  
  
• Familiar with software that enable the user to capture, create, populate and manipulate data structures and where appropriate unstructured data.
  
  
• Familiar with methods and techniques for structured reviews, including reviews of technical work products, test plans, business cases, architectures
  
  
• and any other key deliverables.
  
  
• Proficient in iterative methods and techniques to allocate and optimise the division of functions between the human, machine and organisational elements of IT systems and the functions themselves in terms of ergonomic impact.
  
  
• Proficient in the systematic and iterative design of the physical and cognitive interfaces to create an effective user experience in a software system, product or service with attention paid to variety of locations and access devices employed by users.
  
  
• Aware of the collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product
  
  
• delivery.
  
  
• Aware of how DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams, with the aim of shortening the systems development life cycle, to provide continuous release of high-quality software.
  
  
• Knowledge and understanding of the brand image and personality of the organisation's products and/or services and the overall culture and personality of the work environment.
  
  The initial duration of this agreement will be for six (6) months with a potential to extend by mutual agreement for a further six (6) months.
  
  If this role is of particular interest and matches up well with your skills/experience then please do apply immediately