IT Infrastructure Engineer – 4th Line IT Service Desk

High Wycombe
2 months ago
Applications closed

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Are you an experienced 3rd Line IT Support or Senior IT Support Engineer looking to take that step up into a 4th Line role? Are you a team orientated Senior technical expert, keen to join a thriving service desk environment and provide advance troubleshooting for complex IT infrastructure environments. Are you a team player who thrives on helping and mentoring others more junior than yourself? The best part…you will be making a huge difference to the education and lives of thousands of children across the UK…

Role: IT Infrastructure Engineer aka 3rd Line Support Engineer, Senior IT Support Engineer, IT Systems Administrator, 3rd Line, 4th Line, Senior IT Service Desk Engineer

Salary: £40k - £48k base DOE + impressive benefits

Location: You will be based out of our Princes Risborough Office 5 days a week, with travel to school sites when required (Mileage payments covered)

You will be providing comprehensive IT Support services for schools across IT infrastructure, networks and cloud computing technologies such as Azure. You will be the final escalation point and the go to person for the wider service desk and 3rd line team. This is an exciting role for someone who loves troubleshooting deep-rooted IT issues, acting quickly and efficiently, ensuring that disruption to learning in schools is minimal. We are preferably looking for someone with IT Support experience in an education environment, but this is not essential. The technologies you will be supporting include Windows Server, Microsoft 365, Google workspace, Virtualisation including the likes of VMware and Hyper-V, cloud (Azure) and on prem networking technologies. You will have previous experience managing high pressure situations, especially in a major incident environment.

Sound like the sort of challenge made for you. CLICK APPLY and send through a copy of your CV

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